Shipping & Refund

Shipping

Almost everything in this shop is digital, so nothing is posted and you never wait for a parcel. Your files arrive from the download page or by email, minutes after payment.

Instant downloads
Files download from your order confirmation as soon as payment goes through, and you can download them as many times as you like. Instant-download designs are finished files and are not editable — they are sold exactly as they are.

Editable templates
If the design is edited in Corjl, Corjl emails you a link shortly after payment. Open it in any browser, on any device. Corjl links work for 90 days, so please download your finished files inside that window; if you miss it, email us and we will help.

Printed cards
Our printed invitations are typeset, printed and posted. They are the only physical product in this shop, we currently post them to US addresses only, and they take five to nine business days after you approve your proof.

Refund

A digital file or a template link cannot be handed back once it has been sent, so a change of mind on a digital purchase is not something we refund. What we will always put right: a file that will not open, the wrong file, a design that does not match what the page described, or a link that never arrived. Email mail@bluebunnypaper.com and we will send a replacement or a refund.

Printed cards: if they arrive damaged, or they do not match the proof you approved, tell us within 14 days of delivery and we will reprint them or refund you.

Nothing on this page limits your rights under the Australian Consumer Law.

Questions about any of this? mail@bluebunnypaper.com — a person reads it.